Upskilling for tradespeople: Partnership with Buderus

The idea

When two parts add up to more than the sum of their parts, passion and innovation work together. One example of this is the partnership between Buderus and the ML Gruppe.

The winners of this cooperation are trade businesses and B2B customers who install and maintain system solutions for heating, solar and heat pumps. Buderus imparts technical knowledge in its training centers, while ML Gruppe adds important soft skills.

The implementation

Innovation desired! Together with Buderus, we find new and exciting topics every year, which we teach the course participants using the latest methods.

Some examples from practice

• Using AI in operations:
  • Planning of construction sites
  • Approach to customers
  • Optimize delivery structures
  • Identify “administration eaters”
  • Compliance for the EU AI Act
• Direct sales workshop with cold calling
• Legal basis for craft businesses
• Communication with the customer and within teams

The following applies to all topics: everything but frontal teaching.

In order to really be prepared for everyday life, we hire actors. They impersonate difficult customers or demanding bosses in role plays.

Course participants acquire situational competence directly by analyzing the reactions on video. Quizzes, video workshops and interactive discussions round off the interactive teaching methods.

The figures and data at a glance

The challenges

As strange as it sounds, success was the biggest challenge. The joint offers meet with a high demand for twelve further training courses. locations that cover the whole of Germany. This required capable and mobile trainers.

Thanks to our professional recruiting (see also: Job offers at ML Gruppe) and a trusting cooperation with Buderus, we were able to build the right team of trainers.

Conclusion

With Buderus, we work together as equals, with trust and appreciation. Our shared passion for imparting expertise creates a dynamic that constantly generates something new.

The Buderus project shows that an educational journey with us opens up new worlds and brings real benefits. This is how we achieve long-term upskilling.

What our customer says

Take Away

When cooperation partners and customers are open to testing unusual formats and topics with us in pilot projects, real innovation is the result. A clear advantage over the competition.

Let’s be innovative

We can create something new at eye level: this is how we can move your team or your partners forward together.
Do you already have starting points? Then let’s go …